Chapter 2 Introduction

Welcome to Morph helpME!

Morph helpME allows you to create searchable rich help and searchable training systems for use through the World Wide Web. The helpME system permits you to upload files, add resources, edit contents, create tags, and build an entertaining site for their user population.

The Morph helpME Software as a Service enables you to work faster by leveraging Web 2.0 editing techniques that automatically format the table of contents, indexes, and topics. This on-demand software service is also equipped with a pre-integrated search engine that automatically indexes your content and enables your end-users to quickly find what they are looking for.

Additional features of Morph helpME include:

  • Automated backup of your content on a daily basis.
  • Load balancing and high availability of the help and training application.
  • Integrated database storage of your information.
  • Multi-tenancy to provide separation of information from others on the same shared systems.
  • Customizable logo and multiple pre-built themes as well as the ability to create your own theme.

Technically speaking

Morph helpME runs on the world-class infrastructure of Amazon Web Services. Morph helpME is powered by Amazon Elastic Compute Cloud (Amazon EC2) and Amazon Simple Storage Service (Amazon S3). All of your information is directly stored and managed within the Amazon infrastructure of secure data centers.

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Pricing

Morph helpME offers free or paid subscriptions. The free subscription allows you to create online content with a limited storage of 1 GB. The paid subscriptions vary from a 10 GB to 20 GB storage space. The 10 GB plan costs 10 credits/month and the 20 GB plan costs 20 credits/month.

Get started today with your own Morph helpME application by registering here.

If you already have a Morph helpME space, then keep reading this guide on how to get started with your first publication.


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